Last Updated: July 1, 2026
These Terms and Conditions (“Terms”) govern your use of the Vestivum website and any purchases made through our online store.
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
Vestivum is an online retailer offering clothing, footwear, fashion accessories, and related products.
For customer enquiries, please contact us using the details provided on our Contact page.
By placing an order, you confirm that:
We aim to ensure all product descriptions, images, colours, sizing information, and prices are accurate.
However:
We reserve the right to discontinue or modify products without notice.
All prices displayed on our website are shown in GBP (£) unless otherwise stated.
Prices may change without prior notice.
If a pricing error occurs, we reserve the right to cancel the affected order and issue a full refund.
Submitting an order does not guarantee acceptance.
An order becomes legally binding only once you receive an Order Confirmation email confirming dispatch or acceptance.
We reserve the right to refuse or cancel any order for reasons including:
We accept secure payment methods displayed during checkout.
Payments are processed through trusted third-party payment providers. Vestivum does not store your complete payment card information.
Delivery estimates are provided for guidance only.
While we aim to dispatch orders promptly, delivery times are not guaranteed.
Vestivum is not responsible for delays caused by:
Risk in the goods passes to you upon delivery.
Customers have the right to return eligible items in accordance with our Returns Policy and applicable consumer protection laws.
Returned products should:
Certain items may not be eligible for return for hygiene or safety reasons.
Refunds will be processed to the original payment method once the returned goods have been inspected.
Discount codes:
Vestivum reserves the right to withdraw promotions at any time.
Gift cards are:
Lost or stolen gift cards may not be replaced.
All website content, including:
is owned by or licensed to Vestivum and is protected by copyright, trademark, and intellectual property laws.
No content may be copied or reproduced without written permission.
You agree not to:
Nothing in these Terms excludes liability where exclusion would be unlawful.
To the fullest extent permitted by law, Vestivum shall not be liable for:
Our total liability shall not exceed the amount paid for the relevant order.
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you agree to the collection and processing of your data as described in that policy.
Vestivum shall not be liable for delays or failures resulting from events beyond our reasonable control, including natural disasters, strikes, internet failures, pandemics, or government actions.
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales unless applicable law provides otherwise.
We reserve the right to update these Terms at any time.
Changes become effective immediately upon publication on this website.
Customers are encouraged to review these Terms periodically.
If you have any questions regarding these Terms and Conditions, please contact us through our Contact page.
We aim to respond to all enquiries as quickly as possible.