Last Updated: July 1, 2026
Welcome to Vestivum (“Vestivum”, “we”, “our”, or “us”).
We are committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data.
By using our website or placing an order with Vestivum, you acknowledge that you have read and understood this Privacy Policy.
Vestivum is an online retailer selling clothing, footwear, accessories, and fashion-related products.
Business Name: Vestivum
Email: support@vestivum.co.uk
If you have any questions regarding this Privacy Policy, please contact us using the details above.
Depending on how you interact with our website, we may collect the following information:
When placing an order or creating an account, you may provide:
Full name
Billing address
Delivery address
Email address
Telephone number
Order history
Account login details
Any information submitted through our contact forms
Payments are securely processed by third-party payment providers.
Vestivum does not store your full debit or credit card details.
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the website
Referral website
Cookies and similar technologies
We use your information to:
Process and fulfil your orders
Deliver purchased products
Provide customer support
Manage your account
Process refunds
Detect and prevent fraud
Improve our website and services
Send order confirmations and delivery updates
Respond to enquiries
Comply with legal obligations
Where you have given your consent, we may also send promotional emails about new products, offers, or updates. You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
Under UK GDPR, we process your personal information on one or more of the following legal bases:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent (where required)
We only share your information where necessary.
This may include:
Payment processors
Delivery and courier companies
Website hosting providers
IT service providers
Email service providers
Fraud prevention services
Professional advisers
Government authorities where legally required
We never sell your personal information to third parties.
Some of our service providers may process information outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place to protect your personal information in accordance with UK GDPR requirements.
We retain personal information only for as long as necessary to:
Fulfil orders
Maintain business records
Comply with tax and accounting requirements
Resolve disputes
Meet legal obligations
When your information is no longer required, it will be securely deleted or anonymised.
Vestivum uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
Keep you logged in
Remember your shopping basket
Process purchases
Analyse website performance
Improve website functionality
Personalise your experience
You can control cookies through your browser settings.
For more information, please see our Cookie Policy.
If you choose to receive marketing communications, we may send emails regarding:
New arrivals
Promotions
Discounts
Product launches
Seasonal collections
You can withdraw your consent at any time.
We take appropriate technical and organisational measures to protect your personal information, including:
Secure website encryption (SSL)
Password protection
Restricted access to customer information
Secure payment processing
Regular security updates
While we strive to protect your information, no method of transmission over the internet is completely secure.
Under UK GDPR, you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the contact details provided in this Privacy Policy.
Vestivum does not knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.
The latest version will always be published on this page with the updated revision date.
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
Vestivum
Email: support@vestivum.co.uk
If you are not satisfied with our response, you have the right to make a complaint to the UK Information Commissioner’s Office (ICO).
